Complaints
Unexpected issues can sometimes arise. In such cases, we kindly request that you contact us first via [email protected]. If we are unable to resolve the issue together, you may submit your complaint to WebwinkelKeur through https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil. Consumers within the European Union may also file a complaint through the EU ODR-platform: http://ec.europa.eu/odr. If your complaint is not currently being handled elsewhere, you are free to submit it through this ODR-platform.